Advantage Home Care can help keep your patients independent
Keeping our patients healthy, happy and independent should be our first priority – both the physician and our staff have the responsibility to ensure this happens. We can best help our patients get the care they deserve by communicating patient information and including physician treatment orders in a timely manner.
It is for this reason that Advantage Home Care has a set of tested protocols it follows when working with our Physician partners. We have found that these standards help with communication and ultimately help us provide the best care for your patients.
Contacts will occur at the frequency the physician deems appropriate and/or when the patient’s condition changes, to ensure appropriate and timely care. Our agency will be happy to work with standing orders provided by physicians, as appropriate.
Exchange of complete, accurate information regarding the patient.
Both the physician and our staff will communicate patient information, including physician treatment orders, in a timely manner in understandable clinical language.
Physician/Staff availability and communication.
Both the physician and our staff agree to be available to respond in a timely manner to questions concerning the patient.
Continuity of care.
The physician will provide the following information to our agency on an individual patient basis:
- Listing of hospital to be used for emergency care
- Designation of alternate medical coverage in the event that the physician is not available to our staff
Confidentiality of patient information.
Both the physician and our staff will hold confidential all communications regarding the patient. With the patient’s independence as our priority, our staff will update the physician of any changes in the patient’s condition and will provide a written summary of care to the patient every 60 days or more frequently, if necessary, and at the time of discharge.
The written Plan of Care for each patient, regardless of the patient’s Medicare status, is provided to the physician by this agency. If the Plan of Care is not returned to the agency within two weeks, another copy will be provided. To avoid multiple copies of the same Plan of Care for a patient, the physician agrees to sign and return the provided Plan of Care to the agency as soon as possible.